The bikes are ideal for short distances in the city. That way, a maximum number of people can use them. The first half hour of each ride is included in the registration fee. Longer rides incur an extra fee. If you intend to cycle for half a day or a day, we suggest you approach another bike hire operator.
Hiring a bike is simple. You can buy a year, week or day pass.
Those can be ordered from:
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• The Velo customer service desk (Kievitplein 7) is open from Monday to Thursday from 11 a.m. to 5.00 p.m. and on Fridays from 9 a.m. to 3.00 p.m. (closed on Saturdays and Sundays). They can also be contacted by telephone on +32 3 206 50 30
Or visit our information desk on the Market Square where you can buy a day or week pass using the customer computer or the terminal located at the entrance.
The bike hire system is as easy as riding a bike! If you have a year pass, you can help yourself to a bike from one of the many stations. With a week or day pass, you obtain a user code and choose a password, both of which need to be entered into the terminal of the station of your choice, and off you go. When you’re finished with the bike, you can simply leave it at the station nearest to your destination. The Velo bikes are available 24/7, 365 days of the year.
For the location of the stations, frequently asked questions and a list of rates, please visit
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Download the Velo app: